About us
Who are we?
Celticook is a startup founded in 2023, combining the words Celtic and Cook to represent tradition and technology, with the goal of enriching family cooking. However, sourcing and selling cooking products has been challenging, as offline markets and Amazon already cover most of the demand. We are fortunate to have partnered with brands like Dreame, Navee, Petkit, and Edifier, and we now retail their products online. We continue to work hard to find high-quality, great-value products while prioritizing customer experience—ensuring quick responses, fast delivery, and attentive service. We genuinely care about our customers’ feelings because we believe that building trust and caring for our customers is vital to the growth and success.
Where are we?
We started selling in the Republic of Ireland in 2023 and expanded to the UK this summer. Since we ship from local warehouses in both regions, there are no import duties for customers in the UK and ROI. We also guarantee free returns if you encounter any issues, because your satisfaction is our priority. Here are the details:
UK Warehouse&Fulfill Partner - Super Smart Service [Online Orders Only]
Address: Super Smart Service, 378 Linnitt Way, Alfreton, United Kingdom, DE55 2GJ (Shipping and Return Address)
Ireland Warehouse & Office [Online Orders & Pick-Up]
Address: Nesta Business Office, Unit 4, 5 Burton Hall Rd, office 403, Sandyford, Dublin 18, D18 A094 (Shipping, Pick-up and Return Address)
Customer service?
We're happy to help you choose the right product and assist you with any questions you may have after your purchase. You can contact our customer service by emailing:
You can also initiate a chat with us in the bottom of the homepage. You are also welcome to call if you have concerns about online fraud or product availability.
Mobile:
ROI : +353 87 484 6410
UK: +44 755 245 4123
As a growing startup, your feedback and concerns are very important to us. Please feel free to reach out anytime.
